Community FAQs
Transparency is Key
We believe in Rentsparency, the ability to rent confidently and trust us with your home. Our team is trained to communicate effectively and compassionately. Below are a few frequently asked questions. If you have a question that isn’t covered below, please get in touch.
Residents
We accept both online and offline forms of payment. When paying online, create an account in our Resident Portal and add a method of payment. We accept credit, debit, and ACH. Paying online allows for convenient and quick payments.
For those who would like to pay offline, we accept checks and money orders.
We are a pet-friendly community where cats and dogs are welcome. There is a maximum of two pets per home. An additional charge of $35/mo/pet will be added to your monthly bill. We have breed restrictions which include:
- Pit Bull Terrier
- Staffordshire Terrier
- Doberman Pinscher
- Rottweiler
- Presa Canarios
- Akita
- Alaskan Malamute
- Wolf-Hybrid
- Mastiff
- Chow Chow
- German Shepherd
Log in to our Resident Portal to file a maintenance request. On the left-hand side, there is a button labeled ‘submit a work order’. From there, you can submit all the details to your work order including urgency and when the team can visit.
Please call the leasing center using the phone number on our website. When connected, you will have the option to be routed to our after-hours maintenance emergency hotline.
One surface lot parking spot is available for all residents. Garage parking is an additional monthly fee of $50. A second surface lot parking spot is an additional monthly fee of $150. A second garage parking spot is an additional fee of $200.
Neighborhood
Galewood offers excellent transportation options with several Metra stations providing quick access to downtown Chicago in about 20 minutes, plus convenient proximity to major highways for drivers. The neighborhood features several green spaces including the 14-acre Amundsen Park with athletic facilities, the Wonder Works Children’s Museum for families, and easy access to nearby Oak Park Country Club. Galewood is known for its family-friendly atmosphere with highly-rated schools, beautiful tree-lined streets, safe residential areas, and a strong sense of community that makes it one of the best places to live in Illinois. The area offers diverse dining experiences including the legendary Johnnie’s Beef for authentic Chicago Italian beef sandwiches, New Star Chinese Restaurant, and various local grocery stores and restaurants along North Avenue.
